Shipping

• Dispatched within 24–48 hours of order confirmation.
• Delivered across India in 3–7 business days, depending on your location.
• Prepaid shipping: ₹59 below ₹499 and free from ₹499. COD adds ₹49.
• Cash on Delivery available on most serviceable pincodes.
• A tracking link is shared by SMS/email once your order ships.

Returns & refunds

• Report damaged, defective, wrong, expired or missing items within 7 days of delivery.
• An unedited unboxing video is required. Items must be new, unopened and in original packaging; used or unsealed items are not eligible.
• To raise a request, email hello@cosmowale.com with your order number and unboxing video. We arrange reverse pickup for eligible returns; shipping is free for defective or wrong items.